Shipping policy

Processing Time

All orders are processed within 1 to 2 business days (Monday through Friday, excluding weekends and national holidays). Once your order leaves our facility, you will receive a shipping confirmation email containing your tracking number.  

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:  

 Standard Shipping: [3–7 business days] — Calculated at checkout (Free on orders over [$50 / $75])  

 Express Shipping: [1–3 business days] — Calculated at checkout  

Please note that delivery times are estimates and start from the date of shipment rather than the date of order placement. Delays can occasionally occur due to carrier updates or high-volume seasonal periods.  

Order Tracking

Every shipment includes a tracking link. Once your package has shipped, click the tracking link in your email or enter your tracking number on our carrier’s portal to monitor its live status.  

Lost, Damaged, or Stolen Packages

If your order arrives damaged or goes missing in transit, please contact our support team at [Insert Support Email] within 7 days of your expected delivery date. We will work directly with the carrier to investigate or rush a replacement out to you.  

Incorrect Address Disclaimer

It is the buyer's responsibility to ensure that the shipping address entered at checkout is correct. If an order ships to an incorrect address provided by the customer, we are not responsible for additional shipping costs to resend the package